Who We Are

Level Play (“we,” “us,” or “our”) operates the website https://levelplay.store (the “Site”). We are dedicated to providing high-quality trading cards, collectibles, and related products. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time, and continued use of the Site after such changes will constitute your acceptance of the updated terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

To help explain things as clearly as possible in these General Terms and Conditions, every time any of these terms are referenced, they are strictly defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as language preferences or login information.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Level Play, located at 6 Frederick St, Ryde NSW 2112, Australia, which is responsible for your information under these General Terms and Conditions.

Country: The location where Level Play or its owners/founders are based, in this case Australia.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Level Play and use the services.

Service: Refers to the services provided by Level Play as described on this platform and website.

Third-party service: Refers to advertisers, promotional partners, payment processors, shipping providers, or other service providers that assist in operating our website.

Website: Level Play’s site, which can be accessed via this URL:
https://levelplay.store

You: A person or entity that uses the services provided by Level Play.

User Responsibilities

You agree to:

Provide accurate, current, and complete information when creating an account or placing an order.

Maintain the security of your account by protecting your password and restricting access to your account.

Notify us immediately of any unauthorized use of your account or any other breach of security.

Accept responsibility for all activities that occur under your account.

Restrictions

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.

Modify, create derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.

Remove, alter, or obscure any proprietary notice (including copyright or trademark notices) of Level Play or its affiliates, partners, suppliers, or licensors.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer support

Types of Information Collected

Personal Identification Information: Name, email address, mailing address, and phone number.

Payment Information: Payment details are processed securely through third-party payment processors.

Non-Personal Identification Information: Browser type, device type, IP address, pages visited, and time spent on the site.

Return and Refund Policy

If you are not satisfied with your purchase, please contact us via contact@levelplay.store within 30 days regarding returns or exchanges. Products must be returned in their original condition and packaging.

Limitation of Liability

Under no circumstances shall Level Play be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Level Play, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable legal fees) arising from your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, “Suggestions”) provided by you to Level Play regarding the website shall remain the sole and exclusive property of Level Play.

Level Play may use, copy, modify, publish, or redistribute these Suggestions for any purpose without compensation or acknowledgment.

Your Consent

By using our website, registering an account, or making a purchase, you consent to these Terms of Service and agree to follow them.

Links to Other Websites

These Terms apply only to the services provided by Level Play. Our Site may contain links to other websites not operated or controlled by us.

We are not responsible for the content, accuracy, or opinions expressed on such websites. Your interaction with those websites is subject to their own policies and terms.

Cookies

Level Play uses Cookies to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your device by your web browser.

Cookies help improve website functionality and performance. If you disable cookies, some features of the Site may not function properly.

We do not store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms of Service periodically. Any updates will be posted on this page with a revised date.

We encourage users to review these Terms regularly to stay informed about their rights and obligations.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: contact@levelplay.store
Phone: +61 2 9807 8564
Address: 6 Frederick St, Ryde NSW 2112, Australia

Last Updated

09-03-2026